Refund Policy

Last Updated: March, 2026

Welcome to Fastjrsy! We value every customer and strive to deliver high-quality AI creative services. This Refund Policy outlines the conditions under which refunds may be issued for purchases made through our website at fastjrsy.com.

Credit-Based Service Model

Fastjrsy operates on a credit-based system. When you purchase a plan or credits, you receive a certain number of credits that can be used across our AI services. Credits are consumed each time you use a service feature (e.g., generating an image or design).

Refund Eligibility

Eligible Scenarios

You may be eligible for a refund if all of the following conditions are met:

• Your refund request is submitted within 10 days of the original purchase date.
• Your account still has unused credits from the purchase in question.
• You provide a clear and reasonable explanation for your refund request.

Refund Calculation

• Full Refund: If no credits from the purchase have been used, a full refund will be issued.
• Partial Refund: If some credits have been used, the refund will be calculated proportionally:
  • Refund Amount = Original Purchase Price × (Remaining Credits ÷ Total Credits Purchased)
• No Refund: If all credits from the purchase have been consumed, no refund will be issued.

Non-Refundable Situations

Refunds will not be granted in the following cases:

• The refund request is made after the 10-day refund period has expired.
• All purchased credits have been fully consumed.
• The account has been suspended or terminated due to a violation of our Terms of Service.
• There is evidence of fraudulent activity or abuse of the refund process.
• A chargeback has already been initiated through your payment provider.
• Credits were obtained through promotional offers, bonuses, or free trials.

How to Request a Refund

To request a refund, please email us at contact@fastjrsy.com with the subject line “Refund Request” and include the following information:

• Your account email address
• Transaction ID or receipt number
• Date of purchase
• Reason for the refund request

Our team will review your request and respond within 5 business days.

Refund Processing

• Approved refunds will be processed to the original payment method used during the purchase.
• Please allow 5–10 business days for the refund to appear in your account, depending on your payment provider.
• Once a refund is approved, the corresponding credits will be immediately deducted from your account.

Credits for Failed or Errored Tasks

If a service task fails due to a system error (not caused by invalid input from the user), the credits consumed for that task will be automatically refunded to your account. No action is required on your part.

Changes to This Policy

Fastjrsy reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

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If you have any questions about this Refund Policy, please contact us at contact@fastjrsy.com.